Volunteer Application Form

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Welcome! Thank you for offering your time to Changing Faces. We are indebted to our many volunteers around the country who donate their time, energy and enthusiasm.

There are so many ways to get involved with our work, from training as a Skin Camouflage Practitioner to cheering on a marathon runner. Any time you give makes an enormous difference to the work of Changing Faces.

Thank you for filling out this application form - it should take no more than 20 minutes. Although we’re always very pleased to receive volunteer applications please bear in mind that we are a small charity and we may not always have suitable opportunities immediately available.

e.g. personal lived experience of a condition, scar or mark which affects appearance

You can read more about how we handle your data here.
Please note that if you are currently receiving support from one of our Changing Faces Practitioners you may not be able to volunteer with Changing Faces. And if in the future you receive support from a practitioner at Changing Faces, you will have to cease your volunteering role until three months past the end of that contract. Ethical considerations require that appropriate boundaries are maintained.

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We aim to provide equal opportunities and fair treatment for all volunteers. We would like you to complete this section in order to help us understand who we are reaching and to better serve everyone in our community. The information will be used to provide an overall profile analysis of our volunteer base. If you would like the form in an alternative format, or would like help in completing the form, please contact info@changingfaces.org.uk.


Please state what you consider your ethnic origin to be.

The Equality Act 2010 defines a person as disabled if they have a physical or mental impairment which has a substantial and long term (i.e. has lasted or is expected to last at least 12 months) adverse effect on one’s ability to carry out normal day-to-day activities. This definition includes conditions such as cancer, HIV, mental illness and learning disabilities.

We are committed to treating all of our volunteers and employees with fairness and respect under our equality, inclusivity and diversity policy, and to creating a safe and healthy working environment. Do you have any specific requirements to enable you to volunteer with us (eg. Large print documents, disabled access)?

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To join our Community of Users you need to have/have had personal experience of living with a disfigurement or have a family member who has. Then you can help us in a number of different ways - please tick below which you'd be interested in.
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Skin Camouflage Practitioner

Thank you for your interest in supporting Changing Faces as a Skin Camouflage Practitioner [SCP]. It costs us over £1800 to train an SCP, so we need to be absolutely sure that we are recruiting the best possible candidates for the role. We therefore need to be sure you fully understand the requirements and commitment level of this voluntary position. Please click on the link below and read the ‘Role Profile’ below before going on to complete the application form, Volunteer Agreement and Confidentiality Agreement.

Please provide details of any qualifications that you have already attained in Skin Camouflage, e.g. BASC, Red Cross training, VTCT, etc., or where your occupation is relevant e.g. Dermatology Nurse, OT, GP, Beautician, etc.. Please don’t include things like Highers, A levels or GCSEs.
Course Qualification Date Completed (MM/YY)

Please find two referees who can comment on your suitability to become a volunteer for Changing Faces. They should not be family members. We will not contact your referees without first informing you.
Referee 1 Referee 2
Role/ Job Title
Relationship to you
Email Address
Phone Number

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We use email to send updates and information to our SCPs and have a secure website from which they are required to download paperwork and information.

With the exception of clinics administered by the NHS or an existing Volunteer Administrator, all Skin Camouflage clinics are administered by our Practitioners using a dedicated mobile phone and dedicated email account. Administrating your clinic also includes sending letters by post. You will also need to log-in to an online database, search for clients and update their information pre- and post-clinics.

Administrating a clinic generally takes 2-3 hours per clinic date. You will need to be flexible to respond to calls and emails on a daily basis, from clients, the practitioners you support and your Skin Camouflage Coordinator.

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This agreement applies to all potential Changing Faces Skin Camouflage Practitioners who are observing consultations as part of their training. In each consultation, the Skin Camouflage Practitioner will check with the service user whether they are happy to have someone observe the appointment. If the client does not want anyone observing you will be asked to leave the room. The Skin Camouflage Service offers a personalised service to individuals and as part of this service confidential and personal information relating to each individual is discussed e.g. the skin conditions, address and other identifying information. No information about a client or the consultation should be given directly or indirectly to anyone outside Changing Faces unless the client’s permission has been asked for and their consent has been given. The only exception to this is in circumstances where there is concern about potentially serious risk of harm to an individual or to another person. No other person outside Changing Faces should ever know that a client has contacted the Charity, except in exceptional circumstances e.g. you are concerned for their safety. If a volunteer or trainee has breached the confidentiality policy it may not be possible for them to continue volunteering with Changing Faces. By submitting this form you are showing that you are willing to abide by this agreement. This agreement is not intended to be a legally binding contract or intends any employment relationship to be created either now or at any time in the future.

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Skin Camouflage Clinic Administrator

Thank you for your interest in supporting Changing Faces as a Skin Camouflage Clinic Administrator, a role which is vital in ensuring that our clinics can run efficiently and effectively. Please click on the link below and read the ‘Role Profile’ below before going on to complete the application form.

We use email to send updates and information to our practitioners and have a secure website where practitioners can download paperwork and information.